Enigma Component Shop Ltd: Terms & Conditions

Payment

Payment may be made via Debit/Credit card, PayPal, Bank Transfer or Western Union.

Debit/Credit card orders can be taken over the telephone on (+44) 07849 539 027. 

We do not store customer card details. When paying by card, customers will be redirected to an external company to process the transaction via their secure server.

Quality Assurance

We strive to stock high quality components and products at all times and will neve knowingly supply counterfeit or low quality items. Random testing of parts is carried out to ensure quality control. Some components we stock are hard-to-find or obsolete, therefore they may be from surplus sources.  On occasion we stock parts which are second-hand, and these can be found in our surplus/used sections of the site and bought at a discounted price. If an item is used or non-original it will be clearly stated on the product page. 

Guarantees

Enigma Component Shop will describe all items as accurately as possible. However, unless specified, items do not carry a guarantee as they are electronic components which can be damaged by misuse.  If you have any questions about any of the products on sale, we advise you to contact us at info@enigma-shop.com prior to purchasing.

Where datasheets are included in the site, Enigma Component Shop takes no responsibility for their content and provides no guarantee that their content is accurate.

Cancellation & Returns Policy

Enigma Component Shop aims to dispatch items within 24 hours of receiving orders, therefore cancellation of orders is not permitted.

Returns will only be accepted if the product has been incorrectly described, is physically damaged upon delivery or in other exceptional circumstances. Please contact us if you need to return an item.

Privacy Policy

We do not store credit card details nor do we share customer details with any third party.